The International Statistical Institute (ISI) is a globally recognised organisation that works to advance the field of statistics, promote the use of statistics in government and business, and enhance education in the statistical sciences. With a vast and diverse international membership, the ISI needed a comprehensive digital solution that would support their complex operations, from event management to membership management.

To achieve their digital transformation goals, the ISI turned to Aevus—a partnership that allowed them to streamline processes, improve member engagement, and integrate their systems in a way that worked for their unique needs.

The Challenges

Before working with Aevus, ISI was faced with several operational challenges:

• Complex Membership Management: With members from all over the world and membership managed through third-party integrations, the ISI needed a platform that could seamlessly integrate these different systems.
• Event Management: Managing large international events was a time-consuming process for both staff and delegates, making it essential to find a solution that simplified this task.
• Collaboration with External Systems: ISI had systems in place that they needed to continue using, and the integration of these tools into their new platform was crucial for smooth operations.

A Tailored Solution

From the outset, the team at Aevus worked closely with ISI to create a tailored solution that met their needs. Conchita Kleijweg, Director of the ISI, highlighted how the Aevus team went above and beyond to support their efforts:

"The support provided by the Aevus team has been outstanding throughout our journey. From the outset, they worked tirelessly to understand our needs and to ensure the solution was tailored to our wishes. Aevus didn't just provide a platform; they actively helped us refine the features we required, ensuring everything was in line with our expectations."

Event Management Simplified

One of the standout features for ISI was the Virt-Us, the event management module provided by Aevus. Hosting international events can be an overwhelming task, but with Aevus’ platform, the process became far more streamlined and user-friendly for both staff and delegates.

Conchita explained:
"We found the event management module to be an invaluable tool. It’s been particularly helpful for both our staff and delegates at international events. The ease of registration, communication with delegates, and overall event coordination has significantly improved since we implemented this system."

Seamless Integration with Third-Party Systems

Another key challenge for ISI was the need for seamless integration with third-party systems, which were critical for their membership management. Aevus demonstrated exceptional flexibility in collaborating with these external providers, ensuring that everything worked smoothly and effectively.

"While some aspects of our membership management are still handled through third-party integrations, Aevus has been incredibly proactive in ensuring that all systems work together seamlessly. Their openness to collaborating with other systems and partners has been a key factor in our success," Conchita remarked.

Ongoing Support and Collaboration

Throughout the entire process, the support provided by Aevus has been a game-changer. Stephen, the dedicated point of contact at Aevus, was consistently praised by Conchita for his availability and the quality of service.

"Stephen, in particular, has been exceptional. He’s always approachable, quick to assist, and a reliable point of contact when we have questions or challenges. Whether it’s troubleshooting an issue or offering advice, the Aevus team has consistently gone above and beyond to support us. Their professionalism and dedication to finding the best solutions have made a lasting impression on us," Conchita shared.

The Results

Thanks to Aevus’ tailored solution, ISI has seen significant improvements in several areas:

• Event management has been made easier, saving both staff time and improving the experience for delegates.
• Integration with external systems has been seamless, allowing ISI to continue using their third-party tools while improving efficiency.
• Ongoing support from the Aevus team has ensured that ISI can continue evolving and refining their processes without disruption.

Conclusion

The partnership between Aevus and the International Statistical Institute has proven to be a highly successful one. By working closely with ISI to understand their specific challenges and needs, Aevus was able to provide a solution that streamlined processes, improved event management, and created a unified, integrated system.

Conchita Kleijweg summarised the experience perfectly:

"The professionalism and dedication Aevus has shown have made a lasting impression. Their expertise, commitment to finding the best solutions, and consistent support have made a world of difference for us. We’re grateful to have them as a trusted partner in our digital transformation journey."

If you’re ready to take your organisation’s digital transformation to the next level, contact Aevus today to learn how we can help you achieve similar success.